Stepping into a management position isn’t only about having authority over a team. It’s about creating a community of respect among the group you’re overseeing. It’s a position that grants both power and responsibility, each of which needs to remain in balance for the best possible results to be realized.
Think of being in a management role as an opportunity to earn respect rather than demanding it from those you’re in charge of at work. While the role you’re in certainly gives you the right and duty to make decisions and lead your team, the respect portion of that role is a two-way street. As such, expressing respect for others even when showing authority can help make your entire work environment a more collaborative, comfortable community.
Here are a few ways to build respectful authority as a manager.
Effective Communication and Active Listening
Of course, communicating with your team is an essential part of any management position, but to communicate effectively, it’s necessary to include everyone in important conversations. When you speak with your co-workers or the employees you manage, give them time to share their thoughts. Encourage those who may be a little more hesitant to share, and when you’ve got someone speaking to either you or the group, practice active listening. Pay attention to what’s being said and acknowledge the points made.
Modeling the Behavior You Want to See
One of the best ways to build respectful authority at work is to model the behavior you want to see in your team. For example, a good leader wants a team that is communicative, respectful, and inclusive. To inspire more of that positive behavior among your team members, express it when you interact with them, customers, and upper management. No matter who you’re talking to, always be professional, respectful, and kind. These behaviors are contagious so if you’re frequently displaying them, you’ll soon see them catch on throughout your team.
Recognize Others’ Accomplishments
When someone on your team has accomplished a goal, recognize the individual’s effort and let that person know that you appreciate the work they’re doing. Simply stating something like, “I know you’ve been working hard on this and I really appreciate the effort,” can go a very long way when it comes to making others feel valued and respected.
Resolve Conflicts Fairly
As unfortunate as conflicts may be when you’re privy to them, being in management means that you will likely have to resolve a few of them. Should you find yourself in the middle of a workplace conflict, do your best to resolve it fairly. Listen to what both parties have to say without interrupting. Take into account how both parties feel and see what you can do to come up with a solution that sees everyone involved meeting somewhere in the middle.
Be Transparent & Trustworthy
Employees respect a manager they know they can trust, so when you can, take a moment to make sure that your team understands what you have in mind when you make specific decisions. Providing bigger-picture information can make it easier for your teammates to know where you’re coming from and trust you to have everyone’s best interest at heart.
Being a team player goes a long way when it comes to building respectful authority as a manager. By being present for your team, being the person you want to see others become, and treating everyone as equals, you can build a team that runs on kindness and mutual respect.
